gj999 Privacy Policy
Your privacy matters to us. This Privacy Policy explains how gj999 collects, uses, stores, and protects your personal information when you use our platform — so you can play with confidence.
Introduction
gj999 ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which we collect, process, store, and share any personal data we obtain from or about you in connection with your use of the gj999 website, mobile platform, and all associated services (collectively the "Platform"). Please read this policy carefully before using the Platform.
By registering an account with gj999 or by continuing to use the Platform, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you should not create an account or use the Platform.
Your Data Is Safe With Us
gj999 uses SSL encryption across the entire Platform. All personal and financial data is stored on secured servers with restricted access. We do not sell your personal information to any third party for marketing purposes.
Information We Collect
We collect several categories of personal data in order to provide you with a safe, personalised, and legally compliant gaming experience on gj999. The main categories of data we collect are set out below:
Identity Data
Full name, date of birth, gender, nationality, and copies of government-issued identity documents (e.g. national ID, passport) collected as part of our KYC verification process.
Financial Data
Payment method details (bKash, Nagad, Rocket, Upay account references), transaction history, deposit and withdrawal records, and account balances. We do not store full card numbers on our servers.
Device and Technical Data
IP address, browser type and version, device type and operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration data collected automatically when you access the Platform.
Usage and Behavioural Data
Games played, bets placed, bet amounts, win and loss records, bonus usage history, pages visited, features accessed, and interaction patterns within the Platform.
Cookies and Tracking
We use cookies, web beacons, and similar tracking technologies to maintain your session, remember your preferences, and analyse how the Platform is used. See Section 6 of this policy for full details on our cookie use.
How We Use Your Information
gj999 uses the personal data we collect for the following purposes, each of which is necessary to operate the Platform lawfully and effectively:
- To create and manage your gj999 account, including verifying your identity and age as part of our mandatory KYC process before activating full account features.
- To process your deposits and withdrawals securely through approved payment partners such as bKash, Nagad, and Rocket, and to maintain accurate financial records for your account.
- To deliver customer support services, respond to your queries and complaints, investigate disputes, and communicate with you about your account status, promotions, or important platform updates.
- To comply with our legal and regulatory obligations, including anti-money laundering (AML) checks, fraud prevention, and responsible gaming obligations such as self-exclusion enforcement and spend monitoring.
- To personalise your experience on gj999 — for example, showing you game recommendations based on your preferences, tailoring promotional offers, and optimising platform features for your device type.
- To analyse aggregate Platform usage data so we can improve gj999's games library, interface, performance, and overall user experience for all players in Bangladesh.
Legal Basis for Processing
gj999 processes your personal data on the following legal grounds, which determine how and why we may use your information:
Contractual Necessity
Processing required to fulfil our agreement with you — e.g. account creation, payment processing.
Consent
Where you have given your explicit consent — e.g. marketing emails. You may withdraw consent at any time.
Legal Obligation
Processing necessary to comply with applicable law — e.g. AML checks, age verification, record keeping.
Legitimate Interest
Processing for our legitimate business interests — e.g. fraud prevention, security monitoring, platform analytics.
Sharing Your Information
gj999 does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
- Payment processors and financial partners (bKash, Nagad, Rocket, Upay) — strictly to process your deposit and withdrawal transactions. These partners are contractually bound to process your data only for the agreed purpose.
- Identity verification and KYC service providers who assist us in verifying player ages, nationalities, and document authenticity as required for legal compliance.
- Law enforcement, regulatory bodies, or government authorities — but only where we are legally required to do so by a valid and binding order, court order, or applicable law.
- Technology and platform service providers who help us operate the Platform (e.g. game content providers, hosting infrastructure). These vendors are permitted to use your data only as necessary to provide their services to gj999 and are bound by confidentiality obligations.
No Sale of Personal Data
gj999 will never sell, rent, auction, or otherwise trade your personal data to any external party for their own marketing or commercial purposes. Any sharing of data is limited strictly to what is necessary to operate the Platform and comply with applicable legal requirements.
Cookies and Tracking Technologies
gj999 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you between sessions and provide a consistent, personalised experience. We use the following types of cookies:
- Essential cookies — strictly necessary for the Platform to function. These include session tokens, login state, and security cookies. You cannot opt out of essential cookies without disabling core Platform functionality.
- Preference cookies — used to remember your settings and choices on the Platform, such as your language preference, so you do not need to re-enter them on each visit.
- Analytics cookies — used to collect aggregated, anonymised data about how visitors use the Platform, which pages are visited most, and how users navigate between sections. This data helps us improve the Platform over time.
- Security and fraud-prevention cookies — used to detect and prevent fraudulent activity, protect against account takeover attempts, and verify that interactions with the Platform are genuine.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For mobile users in Bangladesh accessing gj999 via Android or iOS, your device's browser settings also allow you to manage cookie preferences.
Data Security
gj999 takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account information, strict internal access controls limiting which staff members can access personal data, regular security audits and vulnerability assessments of our Platform infrastructure, and dedicated monitoring systems to detect and respond to suspicious activity in real time.
Despite these measures, no system of data transmission or storage can be guaranteed to be 100% secure. If you suspect that your account has been accessed without authorisation, or that your personal data has been compromised, please contact us immediately at [email protected] so we can take prompt action to protect your account.
SSL Encryption on Every Connection
Every page of gj999 — from login to deposit to game play — is served over HTTPS with SSL encryption. Your personal data and financial information are never transmitted in plain text. We routinely update our security certificates and encryption protocols to stay ahead of emerging threats.
Data Retention
gj999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically: account data is retained for the duration of your account's active life and for a minimum period of five years after account closure, in order to meet our legal record-keeping obligations; transaction records are retained for a minimum of five years from the date of each transaction; and communications with our support team are retained for a minimum of two years.
When your data is no longer required, we will securely delete or anonymise it so it can no longer be associated with you. If you request deletion of your account and personal data, we will process that request subject to any overriding legal retention obligations. Requests can be submitted to [email protected].
Your Privacy Rights
As a gj999 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":
Right of Access
You have the right to request a copy of the personal data gj999 holds about you, free of charge. We will respond to valid access requests within a reasonable timeframe.
Right of Rectification
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can also update basic account information directly through your account profile settings.
Right of Erasure
In certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal data retention obligations — for example, we are required to retain financial transaction records for a minimum period regardless of an erasure request.
Right to Restrict Processing
You have the right to request that we restrict or limit the processing of your personal data in certain situations — for example, if you contest the accuracy of the data we hold, or if you object to processing based on legitimate interest.
We will respond to all data rights requests promptly and within a reasonable timeframe. Where we are unable to comply with a request due to legal obligations, we will explain the reasons clearly. All rights requests should be directed to [email protected].
Children's Privacy — 21+ Platform
gj999 is strictly an adult platform for persons aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on gj999, please contact us immediately at [email protected].
International Data Transfers
gj999 primarily serves players in Bangladesh and processes most data within secure infrastructure. In limited cases, your data may be processed by service providers located outside Bangladesh — for example, global KYC verification services or technology platform vendors. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, consistent with applicable data protection principles. By using gj999, you acknowledge and consent to the transfer of your personal data as described in this section.
Third-Party Links
The gj999 Platform may contain references to third-party game providers and content partners. This Privacy Policy applies solely to information collected by gj999 through the Platform. It does not apply to third-party websites, services, or applications that may be accessible from or linked to from the Platform. We are not responsible for the privacy practices of any third parties, and we encourage you to read the privacy policies of any third-party service you use in connection with gj999.
Changes to This Privacy Policy
gj999 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify registered players of significant changes via email or an in-platform notification. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy.
We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information. If you disagree with any updated version of this Privacy Policy, you must stop using the Platform and may request account closure by contacting [email protected].
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gj999 handles your personal data, please do not hesitate to contact our dedicated support team. We are available 24 hours a day, 7 days a week to assist you.
Data Protection Contact
Send your privacy-related queries to: [email protected]
Play Safe at gj999 Casino
Your data is protected and your privacy is respected. Explore our full games library, bet on cricket and football, and enjoy a trusted platform built for Bangladesh.